Research

My research examines the use and design of digital technologies to drive sustainable managerial, organizational, and community growth. My academic articles have been published in venues including Journal of the Association for Information Science and Technology, ACM Transactions on Computer-Human Interaction (TOCHI), and the Proceedings of the ACM on Human-Computer Interaction.

My current research explores the role of artificial intelligence in public service delivery. I am the Principal Investigator on Insight Development Grant funded by the Social Sciences and Humanities Research Council of Canada (SSHRC) and the recipient of numerous competitive internal grants and awards from McMaster University.

Research Interests

• Future of work
• Data, data practices, data work
• Technology, work, and organizations
• Community engaged research
• Non-profits, mission driven organizations
• Information and Communication Technologies for Development (ICTD)